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Demo Data
Total Tickets
156
Open Tickets
23
Resolved Tickets
78
Avg Response Time
2.5 hours
Satisfaction Score
4.6/5
Customer Tickets
TKT-2026-0001
High
Order not delivered
In Progress

Customer

N

Nora Al-Fahad

+966501234567

nora@example.com

Ticket Details

Category:Order Issue
Assigned To:Admin User
Related Order:ORD-2026-5678
Created:Feb 1, 2026, 10:00 AM

Conversation

N

I placed an order 5 days ago and it still hasn't been delivered. The tracking shows it's stuck in transit.

10:00 AM

A

I apologize for the delay. I'm looking into this right now and will contact the shipping company.

10:30 AM

A

I've contacted the shipping company. They said there was a delay due to weather conditions. Your order should arrive within 2 days.

2:00 PM

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